Restaurant Restoration
Kitchen fires, sprinkler discharge, grease-trap backups — restored without closing your dining room longer than necessary
Restaurant restoration has a clock the residential world doesn't. Every day closed is direct revenue lost, payroll obligations continuing, perishable inventory degrading, and reservations migrating to competitors. The restoration scope has to be aggressive on speed without compromising on the IICRC standards or the health department clearance requirements that govern when you can reopen.
We handle restaurant losses across Greenwich, Stamford, Westport, Norwalk, and the broader Fairfield + Westchester market — fine dining, casual, fast-casual, hotel restaurants. Kitchen fire cleanup with full IICRC S700 protocols. Sprinkler discharge water mitigation in dining rooms with overnight extraction. Grease-trap backup biohazard remediation. HVAC and ductwork decontamination after smoke events.
The scope coordination is what makes restaurant restoration different: building owner, restaurant operator, franchise corporate (if applicable), health department, fire marshal, business interruption carrier, property carrier, food service vendors. We document each stakeholder's information needs from day one so the restoration runs on a coordinated timeline rather than a series of restart cycles.
Common restaurants restoration losses
- Kitchen fire — grease fires, equipment failures, electrical (S700 cleanup + HVAC decontamination + reconstruction)
- Sprinkler discharge water damage — accidental activation, frozen pipe in sprinkler line
- Grease-trap backup or sewer overflow — Category 3 biohazard
- Hood-vent system fire residue requiring deep cleaning and certification
- Walk-in cooler / freezer failure with secondary water damage
- Smoke damage from cooking incident requiring odor neutralization
What's different vs residential restoration
- Health Department clearance required before reopening — coordinate with local health inspector
- Hood vent certification (NFPA 96) may need to be re-issued after fire-related cleanup
- Food contact surfaces require specific antimicrobial chemistry — not standard wall cleaners
- POS systems, computer terminals, refrigeration controls may need specialty cleaning
- Liquor inventory may have insurance considerations (separate scheduled if high-value)
- Business Interruption coverage timeline coordination — daily lost revenue calculations
Local market context
Examples of restaurants we work with or near (context, not endorsements):
Insurance & billing
Commercial property policies (often Business Owners Policy or Commercial Package) have distinct coverage from residential. Business Interruption insurance pays lost income during the closure period — critical for restaurant operators. We document the loss for both property and BI claims, providing daily lost-revenue documentation alongside the standard Xactimate scope. Most major commercial carriers (Travelers, The Hartford, Liberty Mutual, Chubb Commercial) are directly billed.
See all carriers we direct-billCommon questions
Restaurants restoration FAQ
How fast can a restaurant reopen after a kitchen fire?
Highly variable. Limited area fire confined to one piece of equipment with prompt cleanup: 5-10 days. Larger kitchen fire with HVAC decontamination needed: 14-21 days. Major fire requiring hood-vent recertification and structural reconstruction: 30-60+ days. Speed depends on Health Department clearance scheduling and reconstruction scope, not just our cleanup speed.
Do you coordinate with the Health Department for reopening clearance?
Yes. We document the cleanup work in a format that allows the local Health Inspector to verify completion. For Greenwich, Stamford, Westport, Norwalk and major Westchester municipalities we work with the local health departments routinely on commercial reopening.
What about food contact surface cleaning chemistry?
Food contact surfaces require EPA-registered, food-safe antimicrobial products with documented dwell time and post-treatment rinse where required. Our scope distinguishes food contact from general surfaces and applies the appropriate chemistry. We document the products and application records for Health Department review.
Will my commercial property policy cover the restoration AND the lost revenue?
Most commercial property policies pair with Business Interruption coverage (sometimes separately scheduled, sometimes packaged). The property side covers physical restoration scope. The BI side covers lost revenue during the closure period (typically 30-60 day waiting period waived for sudden losses, then daily revenue replacement for the duration of restoration). Verify both coverages are on your policy stack.
Can you work overnight to minimize business interruption?
Yes. 24/7 commercial response. For high-revenue establishments where every closed day is a major loss, we routinely work overnight cleanup cycles to enable next-day reopening when scope allows. Documented overtime hours bill at standard commercial rates.
Active restaurants loss right now?
24/7 commercial response across Fairfield County, CT and Westchester County, NY. Direct billing with all major commercial carriers.
Call (203) 604-2474Other commercial verticals
Damage Doesn't Wait — Neither Do We
60-minute response. Free estimate. We handle your insurance claim.
IICRC Certified • Licensed & Insured • All Major Insurance Carriers