Medical Office & Healthcare Facility Restoration

Yes. Post-restoration air quality testing using protocols appropriate for healthcare facilities — typically including PM2.5/PM10 particulate, microbial spore counts, and chemical contamination screening when applicable. Documentation supports practice reopening with patient services.

Clinical-use EPA-registered antimicrobials with documented kill times and residual considerations appropriate for healthcare surfaces. Specific product selection depends on the surface type and the use case (patient contact vs back-office). Documentation includes MSDS, application records, and dwell time verification.

Patient records and protected health information are part of the pack-out scope, handled with the same chain-of-custody documentation we'd apply to any sensitive content. We don't access or review record content — we document boxes/cabinets, seal as needed, and store with documented access controls.

Depends on scope. Confined-area restoration (single exam room, lab area) often allows the rest of the practice to continue operating with appropriate containment. Whole-office restoration typically requires temporary relocation or appointment scheduling around the work. We coordinate with the practice on phased scope when possible.

We bill the property restoration scope to the property carrier directly. Practice management, malpractice, business interruption tied to billable hours are separately handled by the practice's broker and BI carrier. We provide the underlying property documentation they need (timing, scope, completion certifications).