Case Study: Five-Day Structural Dry-Out in a Yonkers Home, NY

The Yonkers homeowner came home from a weekend away to find water dripping through the downstairs ceiling. A washing-machine supply line had failed in the upstairs laundry — running for an estimated 18-24 hours before discovery.

Our crew arrived 52 minutes after the call. Source was already controlled (homeowner shut the main). Initial assessment used FLIR thermal imaging and pin-type meters to map every wet area: ceiling drywall in 3 rooms, baseboard-level wall saturation along an entire upstairs hallway, soaked carpet pad in the master bedroom.

Extraction first: industrial truck-mounted extractor on every wet floor, then specialty hardwood drying mats on the bedroom hardwood. Within 4 hours of arrival, all standing surface water was gone.

Then the multi-day drying began. We deployed 6 LGR dehumidifiers, 14 axial air movers, and 2 desiccant units across the affected floors. Equipment ran continuously. Crew returned twice daily for moisture mapping — verified readings at 14 marked test points.

By day 7 every test point hit pre-loss baseline MC. Most drywall was saved (only the lower 12" of two walls needed replacement). Hardwood was preserved without refinishing.